Customization - An Overview

Customization - An Overview

Apart from a predefined set of modules, fields and email templates Zoho CRM comes with a facility for you to customize your CRM to suit your exact business needs. For example, you can:
  • Modify some of the pre-existing fields.
  • Add new modules and more.

    • Related Articles

    • Module Customization

      Apart from the set of predefined modules like Leads, Contacts, Deals, etc., you may have certain requirements specific to your organization. Watch this lecture that explains module customization in Zoho CRM with an example. ​
    • Zoho Reports Overview Video

      Getting Started Overview video on Zoho Reports. ​
    • Copy Customization Zoho CRM

      Process Copy Customization The Copy Customization feature helps experts from different verticals to custom-build Zoho CRM, as per industry specific requirements, and then deploy the customized CRM into other related CRM accounts. The Zoho CRM user ...
    • Zoho CRM Overview

      Zoho CRM Overview Familiarize yourself with some basic terminology that we will be using throughout the course. This lecture gives you an overview of the entire course that includes,  Adding, Editing, and Tracking Leads. Converting a Lead. Email ...
    • Product Customization

      Customize modules  Create a new module or edit an existing module by adding custom fields, adding new sections, setting field permissions and editing field properties. Layout Name/rename Field section - drag and drop fields inside the layout Field ...